Bhatnagar, Subhash. Unlocking E-Government Potential : Concepts, Cases and Practical Insights. Subhash Bhatnagar. - New Delhi : Saga Publications India Pvt Ltd, 2009. - XXII, 351p. ; ill. ; 22 cm. ISBN: 9788178299280 Dewey Class. No.: 352.38 / BHA